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Customer
Dealer
HCC
Branch
Employee
Call Source
Phone
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Mail
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Call Nature
Inbound
Out Bound
Purchase Souce
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Dealer
OnLine
Purchase Sub Source
Call Reason
Technical
Non-Technical
Title
Mr
Mrs
Miss
Dr.
M/S
First Name
Last Name
E-Mail
Alternate Phone
Main Address
Alternate Address
Landmark
Office Phone
Std Code
Pincode
State
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Andaman and Nicobar Islands
Andhra Pradesh
Arunachal Pradesh
Assam
Bihar
Chandigarh
Chhattisgarh
Dadra and Nagar Haveli
Daman and Diu
Delhi
Goa
Gujarat
Haryana
Himachal Pradesh
Jammu and Kashmir
Jharkhand
Karnataka
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Lakshadweep
Madhya Pradesh
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Punjab
Rajasthan
Sikkim
Tamil Nadu
Telangana
Tripura
Uttar Pradesh
Uttarakhand
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City
Locality
Dealer
----Select----
Jaina Dealer (East Sikkim)
Dealer Name
Dealer Mob No.
Invoice No.
Pin Code
Set Serial No
Category
P.O.P.
Complaint Of
----Select----
Dealer Stock
Customer
WH Stock
Brand
----Select----
Sansui
Product
Model
Model Description
Warranty
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In Warranty
Out Warranty
Special Warranty
Under Warranty Void
Extended Warranty
Repair Warranty
Complaint Priority
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Normal
Urgent
Last Complaint No.
Call Type
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Case closed over the call
Demo
Installation
PMS DRY
PMS WET
Service
Stock Repair
Closed Reason
----Select----
Air throw
Automatic Shut Down Issue
Commercial Issue
Dead On Arrival
Dealership
Electrical Spark
Error code
Fan stops suddenly
Filter Clogged
Filter Fitment Issue
Filter Price
Filter Replacement Indicator
Follow-up Call
Foul Smell
Indicator Not Changing
Installation Help
Manufacturing Defect
Noise Issue
Physical damage-Filter
Physical Damage-Product
PM 2.5 Meter Issue
Power Failure - No operation
Presale Enquiry
Product Feature
Product Features
Pump Not Working
Recommendation
Sensor Issue
Test Mode
Touch Panel Not Working
Warning indicator
Warranty Registeration
WiFi Connectivity Issue
Wrong queue
Wrong Queue
Wall Mount
---Select---
Yes
No
Fault Reported/VOC
Special Instruction
ASC Name
Customer Available Time
9-11
11-13
13-15
15-17
17-19
19-21
21-23
AM
PM
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